© MCL & Associates, Inc. 2001 - 2024
MCL & Associates, Inc.
“Eliminating Chaos Through Process”
A Woman-Owned Company.
MCL & Associates, Inc. is a woman-owned management consulting company, specializing in business process engineering, 
rapid improvement events, business process mining, business transformation, organizational change management,  and
business and data analysis, as well as various other business and data support services.

MCL has expanded its outreach to a significant business sector long ignored by the management consulting community: small
and medium-sized businesses in transition.

We also offer training in Conflict Analysis and training in the Business Dispute Resolution (BDR) Toolkit.™

At the present time, we have over 1,200 qualified, senior associates -- located in over 245 cities across the Continental United
States (including Anchorage, AK and Kailua, HI) -- ready to assist in your Process Improvement / Business Transformation
needs.


























An extensive nation-wide network of experienced functional process improvement managers professionals, business coaches,
program managers, project managers, and senior analysts are available to solve your process and transformation needs, in over
230 technical and functional areas:

Aerospace  |  AR / AP Operations  |  Automotive Supplier Operations  |  Back Office / Transactional  |  Back Office
Process Consolidation  |  Baldridge  |  Banking / Financial Services  |  Banking Production  |  Batch Processing  | 
BioPharm Production  |  Brand Development  |  Business Analysis  |  Business Canvas Model  |  Business Expansion  | 
Business Integration  |  Business Operations  |  Business Process Outsources  |  Business Strategy  |  Business Transaction 
|  Call Center Operations  |  Change Management  |  Chemicals Production  |  Clinic Operations  |  Cloud Infrastructure
and Operations  | Conflict Analysis Framework |  Company Turnaround / Mergers  |  Construction Project Management 
|  Continuous Process Improvement  |  Contracts & Grants Management  |  Control Charting  |  Credit Card Operations  | 
Customer Service  |  Customer Support  |  Cyber Security  |  Cyber-Resilience  |  Data Analysis  |  Data Analytics  |  Data
Mining / Data Gathering  |  Database Development  |  Database scrubbing / Normalization  |  Deployment  |  Design for
Six Sigma (DFSS)  |  Design Thinking Workshops  |  DevOps  |  Discrete  Manufacturing  |  Dispute Resolution Toolkit
Disruptive Innovation  |  DMAIC  |  Education  |  Engineering Operations  |  Engineering/Manufacturing  Operations  | 
Executive / Management Coaching  |  Executive Coaching  |  Executive Development  |  Executive Leadership /  Board of
Director Roadmap  |  Executive Management  |  Facilities Management  Operations  |  Feasibility Studies  |  Finance /
Strategic Planning  |  Financial  |  Financial  Operations  |  Financial Analytics  |  Financial Market Regulations  |  Financial
Service Operations  |  Financial Services  |  FLEET MANAGEMENT  |  Food / Service  |  Food Safety  |  Gap Analysis  |  Gas /
Oil  |  Genera industrial Operation  |  General and Administrative (G & A)  |  Global Call Centers Operations  |  Global
Operation (Manufacturing)  |  Global Operations / Strategy  |  Global Procurement  |  GM-Level Manufacturing /
Production  |  Go and See Production Methods  |  Governance  |  Health Data  Operations  |  Healthcare  Operations  | 
Healthcare Operations  |  Home Healthcare Operations  |  HR / Time-to-Hire  |  Human Resource Operations  |  Industrial
Engineer (IT) Standards for Manufacture  |  Information Technology (Security)  |  Information Technology (Software)  | 
Innovation Framework  |  Innovation Production  |  Interim COO  |  Intra-Department Integration  |  Inventory and
Supply Chain  Operations  |  Inventory Control  |  Inventory Operations  |  IR Systems / ERP  |  ISO 14001  |  ISO 9001  | 
ITIL  |  Just In Time (JIT)  |  Kaizen  |  Laboratory Operations  |  Leadership Development  |  Leadership Training  |  Lean /
Process Analysis  |  Lean Construction  |  Lean IT  |  Lean Manufacturing / Production  |  Lean Six Sigma Training  |  Lean
Training  |  Legal Service Operations  |  Lifecycle Logistics  |  Logistics  |  Logistics (Transportation)  |  LSS - Business  |  LSS
- Manufacturing  |  Machine Shop and Industrial Automation  |  Maintenance / Repair  Operations  |  Managed Services  | 
Management Operating Systems  |  Manufacturing and Production (high speed, low complexity)  |  Manufacturing
Operations  |  Manufacturing Production and Projects  |  Marketing / Advertising  |  Mechanical Production / Fit-Form-
Function  |  Medical Billing  |  Metal Fabrication  |  Modeling  |  Motion Control & Programming Languages  |  Natural Gas 
|  Non-Profit  |  OEE Manufacturing  |  Oil /Gas Operations  |  Operations  |  Operations / Corporate Planning  | 
Operations Improvement  |  Optimization  |  Oracle PeopleSoft Financials (various modules)  |  Organizational Design  | 
ORSA  |  P & L Management  |  P&L Management  |  Past Performance -  Marketing Operations  |  Past Performance -
501c3 Organizations  |  Past Performance - DoD  |  Past Performance - DoD Intelligence  |  Past Performance - E-
Commerce  |  Past Performance - Education  |  Past Performance - Energy  |  Past Performance - Sales Operations  |  Past
Performance - SalesForce  |  Past Performance - SAS  |  Patent Process  Operations  |  Pharma /  Bio / Medical
Manufacturing  |  Pharmacy  Production  |  Policy Deployment  |  Portfolio Management  |  Process  Development  | 
Process Flow Diagraming  |  Process Improvement / Quality Assurance Recruitment  |  Process Manufacturing  |  Process
Mapping Facilitation  |  Product Design  |  Product Development  |  Product Innovations / Spin-offs  |  Production
Maintenance  |  Production Manufacturing  |  Production Quality Assurance  |  Program Management / Project
Management Operations  |  Project Management / Program Management Support  |  Proximal Production Supply Chain 
|  Purchasing Operations  |  Quality Assurance (Back Office)  |  Quality Assurance (Production)  |  Quality Management
Systems (ISO 9001)  |  Quality Management Systems (ISO/TS 16949:2002 )  |  Radical Change Brainstorming  |  Radical
Optimization  |  Real Estate Operations  |  Recovery Service Operations  |  Restaurant Operations  |  Retail Banking
Operations  |  Revenue Cycle Operations  |  Revenue Improvement  |  Robotics/Factory Operation Systems  |  Safety
Operations  |  Safety/Maintenance  |  Sales / Customer Service Operations  |  Sales Strategy  |  Service Integration and
Management (SIAM)  |  Shared Services  Operations  |  Small Business Operations  |  Small Business Optimization  | 
Small Business Storage Area Network (SAN) Operations  |  Small Scale Manufacturing  |  Small Scale Production  | 
Software Development  |  Software Development Life Cycle (SDLC)  |  Software Quality Assurance  |  Statistical Analysis 
|  Statistical Analysis Training  |  Statistical Process Control  |  Stockroom Operations  |  Strategic  Alignment  |  Strategic
Planning  |  Supplier  Operations  |  Supplier Development  |  Supply  Chain / IT  |  Supply  Chain / Other  |  Supply Chain
Management / Forecasting  |  Supply Chain Management / Inventory  |  Supply Chain Management / Manufacturing  | 
Supply Chain Management / Money Map  |  Supply Chain Management / Transportation  |  Supply Chain Management
Improvement (End-to-End)  |  Sustainability Analysis  |  System Engineering  |  Systems Configuration & Troubleshooting 
|  Team Building  |  Team Dynamics / Coaching  |  Technology Transfer (R&D to Production )  |  Telecom / Call Center  | 
Testing  |  Transactional  Operations (Finance, Contracts, Engineering, Dispatch, Call Centers)  |  Transportation and
Shipping  |  Value Marketing  |  Value Planning (IT)  |  Value Proposition  |  Value Stream Management  |  Warehouse
Operations  |  Warehouse Optimization  |  Warehousing (3PL)  |  Web Portal  |  Wireless / Telecom

Training in:
   • Conflict Theory
   • Conflict Analysis Framework
   • Dispute Resolution Techniques

Download: Capability Statement

About Us…
No part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical,
photocopying, recording, or otherwise), or for any purpose, without the express written permission of MCL& Associates, Inc. Copyright 2001 - 2024 MCL & Associates, Inc.
All rights reserved.

The lightning bolt is the logo and a trademark of MCL & Associates, Inc.  All rights reserved.
The motto “Eliminating Chaos Through Process” ™ is a trademark of MCL & Associates, Inc.  All rights reserved
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