MCL & Associates, Inc. is a woman-owned management consulting and publishing company dedicated to eliminating chaos through process.

We specialize in Business Process Engineering, Rapid Improvement Events, Business Process Mining, Business Transformation, Organizational Change Management, and Business and Data Analysis, as well as a full range of related performance and data support services.

For over two decades, MCL has helped organizations streamline operations, strengthen leadership capability, and manage change with measurable results. Our network of more than 1,200 senior associates, located in over 245 cities across the continental United States (including Anchorage, AK and Kailua, HI), delivers expert support for both public- and private-sector clients.

Recognizing a gap long ignored by the consulting community, MCL has extended its reach to serve small and mid-sized businesses in transition—organizations facing structural, cultural, or operational turning points that require practical, affordable guidance.

MCL is also the publisher of Resolving Issues with Your Boss: Six Practical Strategies for Resolving Conflict at Work—a comprehensive guide to understanding and managing workplace conflict. The book introduces the Business Dispute Rediness (BDR) Toolkit™, developed by MCL to help individuals and teams apply structured, repeatable methods for analyzing and resolving disputes within hierarchical settings.

Through our consulting, training, and publishing efforts, MCL remains committed to one principle:
Eliminating chaos through process.




























Training in:
   • Conflict Theory
   • Conflict Analysis Framework
   • Dispute Resolution Techniques

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About Us…

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The motto “Eliminating Chaos Through Process” ™ is a trademark of MCL & Associates, Inc.  All rights reserved.